Terms of Purchase

Thank you for choosing Skyoakbeauty. By placing an order through our website, you acknowledge that you have read, understood, and agreed to the following Terms of Purchase. These terms govern every transaction made on our site, and we recommend that you review them carefully before completing your purchase.

1. Acceptance of Orders

All orders placed with us are subject to product availability and our final approval. We retain the right to reject, restrict, or cancel any order at our sole discretion — for instance, when we suspect fraudulent activity, discover a pricing discrepancy, or find that an item is no longer in stock. Should we cancel your order, we will notify you promptly and issue any applicable refunds.

2. Pricing Policy

Product prices are displayed in the currency selected at checkout. While we reserve the right to adjust our prices at any time without prior notice, the final charge for your order will always be based on the prices shown at the moment you submit your purchase. Please note that taxes, duties, or shipping fees, where applicable, may be added separately during checkout.

3. Payment Terms

Full payment is required before any order can be processed. We accept the payment methods listed on our website at the time of purchase. By providing your payment information, you confirm that you are lawfully authorised to use the selected payment method and that the details you have entered are accurate and complete.

4. Order Acknowledgement vs. Confirmation

Once you have placed an order, you will receive an automated email acknowledging your submission. This email is a receipt of your request and does not constitute our acceptance of the order. A binding contract is only formed when we dispatch the goods and send you a shipping confirmation notice.

5. Inventory and Stock Availability

We make every reasonable effort to keep our inventory data current. However, due to high demand or system delays, certain products may become unavailable after you have placed an order. In such cases, we will inform you as soon as possible and may either cancel the affected item(s) and issue a refund, or suggest an alternative solution.

6. Shipping and Delivery

The delivery timeframes provided on our site are estimates based on standard carrier performance and do not constitute guaranteed delivery dates. We are not held responsible for delays resulting from carrier operations, customs processing, adverse weather, strikes, or any other circumstances outside our reasonable control. Ownership of the products transfers to you upon shipment.

7. Order Changes and Cancellations

You may request to modify or cancel your order within a specified grace period immediately following purchase (please refer to our FAQ for the exact cut‑off time). Once your order has entered the fulfilment or dispatch stage, we may be unable to accommodate such requests.

8. Returns and Refund Processing

Our return and refund procedures are governed by our separate Return Policy. To qualify for a refund, items must meet the eligibility criteria set out in that policy — including being unused, in original packaging, and returned within the designated time frame. We reserve the right to decline refund requests that do not comply with these conditions. For return assistance, please contact us at service@skyoakbeauty.com.

9. Personal Use Only

All products offered on our site are sold for personal, non‑commercial purposes. Any unauthorised resale, distribution, or commercial exploitation of our products without prior written consent from us is strictly forbidden and may lead to the cancellation of your orders and restriction of your purchasing privileges.

10. Accuracy of Information

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that all content on our site is entirely error‑free, complete, or current. If you notice any inaccuracies, we encourage you to bring them to our attention.

11. User Responsibilities

When placing an order, you agree to provide truthful, accurate, and complete information — including your shipping address and contact details. You are solely responsible for any consequences arising from incorrect or outdated information provided at checkout.

12. Fraud Prevention and Security

We take online security seriously. We reserve the right to conduct additional verification checks on certain orders to prevent fraud. If an order is flagged for review, we may contact you for further information before processing it.

13. Limitation of Liability

To the maximum extent permitted by applicable law, SKYLINE OAKRIDGE INC and its affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages resulting from the purchase, use, or inability to use our products — even if we have been advised of the possibility of such damages. Our total liability to you in connection with any order shall not exceed the total amount you paid for that specific order.

14. Governing Law

These Terms of Purchase and any disputes arising out of them shall be governed by and interpreted in accordance with the laws of the State of Colorado, without regard to its conflict‑of‑law rules. Any legal proceedings related to these terms shall be brought exclusively in the courts of Jefferson County, Colorado.

15. Amendments to These Terms

We may update or revise these Terms of Purchase from time to time to reflect changes in our operations or legal requirements. Any modifications will become effective immediately upon being posted on this page. Your continued use of our site after such updates constitutes your acceptance of the revised terms.